FAQ during the PT Library Covid-19 Closure

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Here is what we know for today, March 23, 2020.

How long will the library be closed? The library closure will extend until at least Friday, April 10 . We will advise you of an open date as soon as we have that information.

Can you hand me a book at the door?  No. To ensure the health and safety of our staff and community, we are complying with a state directive to suspend all direct in-person services. 

When will programs and classes resume? We do not have that information at this time. It depends on when the library will reopen to the public. Visit us at ptlibrary.org for updates or follow us on Facebook and on Instagram .

I am getting email notices about overdue books and fines. What’s should I do? Please disregard those emails for now. No fines will be charged for overdue items during this emergency closure.

Should I return my materials to the outdoor Book Drop? No. The Book Drop is closed. Please keep all items until the library reopens. Please do not leave anything outside the building.

What happens to the books I have on hold? All items currently on the hold shelf will remain there until the library reopens. You will be given additional time to pick them up.

Can I place new requests to hold items for when you reopen?  We ask that you please refrain from placing new hold requests at this time. There is no library staff in the building to gather new hold requests.

Are you answering the library phone number?  You can call 724.941.9430 and press #4 to leave a message. A staff member will return your call as soon as possible. Alternately, you can send an email to dfinnegan@ptlibrary.org.

What if I’m having a problem with library e-resources?     Email Ed Wolf directly at ewolf@ptlibrary.org.

How can I access library resources from home? Visit  the library website to access online resources. Go to the Resources bar at the top of the page. The drop down menu helps you to navigate to Books & AudiobooksMagazines & Newspapers, and Music & Movies. You can also link to a complete A to Z list of all resources and browse to see what is available.

What about my tax appointment? AARP Foundation Tax-Aide Sites Service has been suspended until further notice. AARP tax volunteers will contact you regarding rescheduling once it is determined when the library will reopen.

How do I get tax forms? Click here for Federal tax forms, instructions and publications. Click here for PA Department of Revenue forms and publications.

Stay home. Stay safe. Stay healthy.